Cookie Policy

1. What we currently use

If you visit from Europe or the UK, a cookie bar asks whether you accept analytics and advertising cookies. Until you answer, and if you decline, none of them are set.

If you visit from anywhere else, including the United States, these cookies are set when the page opens, and the cookie bar lets you turn them off with Decline. A Global Privacy Control signal from your browser counts as Decline.

We always use browser storage in two places:

• Session storage — after you place an order, a summary of it (your plan, device count and contact details) is kept in your own browser so the confirmation page can display it. It is held only in that tab and disappears when you close it. It is never sent anywhere.
• sp_consent (local storage) — remembers your answer on the cookie bar, so it is not shown on every page.

2. Strictly necessary

The two items above are strictly necessary for the site to work, so they do not require consent. Neither contains an identifier we can use to recognise you later.

3. Analytics and advertising

• Google Analytics — _ga and _ga_<id>: counts visits and shows which pages are useful. Kept up to 2 years.
• Google Ads — _gcl_au: tells us when someone who clicked one of our Google ads places an order or asks for a trial. Kept up to 3 months.
• Meta Pixel (Facebook and Instagram) — _fbp, and _fbc when you arrive from a Meta ad: tells us which of our Meta ads bring visitors and orders. Kept up to 3 months.
• Partner links — sp_ref (local storage): when you arrive through a partner’s link, remembers that partner’s code so they are credited if you order within 60 days. It holds only the code and the date. Without your consent it is kept in session storage instead, for that visit only.

These tools receive the pages you visit and a few actions on the site, such as placing an order with its plan and price. Meta Pixel also sends the email address and phone number entered in the order form, in hashed form that cannot be read. None of them receive your name.

To change your choice, use the Cookie choices link at the bottom of any page. The cookie bar will appear again.

4. Controlling browser storage

You can clear or block cookies and site data in your browser settings, usually under Privacy. Blocking storage for this site will not stop you browsing it, but the order confirmation page may not be able to show your order summary.

5. Contact

Questions: support@streamplay4k.com.

Postal address: 1520 Bedford Ave, Brooklyn, NY 11216, USA.